We recently became aware that the weekly DFW IT Professional LinkedIn announcements were not being sent out to member emails starting in late August even though they were creating LinkedIn discussion in the group. We’ve filed a support Ticket with LinkedIn but for the time being there is no resolution timeline. We’re going to cancel tomorrow’s lunch since we haven’t been able to promote it adequately nor can we remind everyone of the upcoming event. Below is my correspondence with LinkedIn.
LinkedIn Support’s Responses
Thanks for contacting us about this. What you’ve encountered is a known issue and I’m very sorry for the inconvenience. Our engineering team is working on it but there’s no estimate as to how long that might take. We’ll do our best to keep you posted.
In the meantime, I’ll gladly help if you have any other questions.
Thanks. Is it effecting all groups, a subset or just ours?
Their 2nd Response
Thanks for your reply and for asking about the status of your issue.
We understand that awaiting a fix can be frustrating and we’re sorry for the experience you’ve endured. Our engineering team has identified this as an isolated incident affecting relatively few members at this time. Unfortunately, at this point there’s still no estimate on how long it may take to resolve this issue. Please be assured that we haven’t lost sight of this issue and you’ll be notified once a resolution has been put in place.
If you have any other questions, please let me know and thanks again for your patience as we work on this.
If you have any questions feel free to email us at firstname.lastname@example.org.