Topic – How to use IT Service Management Frameworks to deliver “IT as a Service” (ITaas)
It Service Management Frameworks…ITIL, Cobit CMMI, Project Management, Risk Management, and Security frameworks. IT Infrastructure Library (ITIL) in general, successful implementations and how ISO/IEC 20000 can reduce your operations cost of delivering Quality IT services.
This is a high level presentation to give a better understanding of the different frameworks and how they can work together to deliver IT as a Service in today’s business environment.
Regstier to help us with a headcount!
6:00-6:30: Dinner and Networking
6:30-6:45: Announcements, and Business meeting
6:45 – 8:30: Presentation and wrap up
Register here: http://april13dfwitproug.eventbrite.com/