April 4th – How to use IT Service Management Frameworks to deliver "IT as a Service" (ITaas)

Topic – How to use  IT Service Management Frameworks to deliver “IT as a Service” (ITaas)

It Service Management Frameworks…ITIL, Cobit CMMI, Project Management, Risk Management, and Security frameworks. IT Infrastructure Library (ITIL) in general, successful implementations and how ISO/IEC 20000 can reduce your operations cost of delivering Quality IT services.

This is a high level presentation to give a better understanding of the different frameworks and how they can work together to deliver IT as a Service in today’s business environment.

Regstier to help us with a headcount!

Agenda:

6:00-6:30: Dinner and Networking

6:30-6:45: Announcements, and Business meeting

6:45 – 8:30: Presentation and wrap up

Register here: http://april13dfwitproug.eventbrite.com/


Posted in User Group Events

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